- 100% coverage of electronic parts and failed batteries excluding battery misuse and/or reduced autonomy - 8X5 access to professional helpline - Advance replacement of faulty unit with unit shipped within eight working hours of incident ticket acknowledgement meaning a maximum of two business days after claim - Free shipping from the following European countries: Austria, Belgium, Croatia, Czech Republic, France, Germany, Ireland, Italy, Luxemburg, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, The Netherlands, Turkey, and United Kingdom - Reduces the worry about critical equipment downtime